Privacy Policy

Last updated: October 9, 2026

Your privacy is important to us. Here we describe how Solvatten collects, uses, and protects personal data when you visit our website, contact us, sign up for mailings, support our work, or otherwise interact with us.

1. Who is responsible for your personal data?

Solvatten is responsible for the processing of personal data described in this policy.

Different operations within Solvatten may be responsible for different processing activities, for example, in connection with sales, partnerships, communication, or fundraising. Where relevant, this is stated in connection with the collection of the personal data.

Contact:

Solvatten
Stockholm, Sweden
Email: info@solvatten.org
Website: www.solvatten.org

2. What personal data do we collect?

The data we process depends on how you come into contact with us. This may include, for example:

  • name

  • email address and phone number

  • company or organization and job title

  • address and billing information

  • information that you provide yourself in forms, emails, or other communication

  • information about donations, purchases, and other transactions

  • information about which mailings you have signed up for

  • technical information about how the website is used, such as IP address, browser, device, and pages visited

  • information generated through analysis, advertising, and payment services.

We ask you not to send sensitive personal data to us unless it is necessary.

3. Why do we process personal data?

We may use personal data to:

Respond to questions and inquiries
When you contact us, we use your contact details and the information you provided to answer your question and follow up on the contact.

Manage partnerships and business relationships
We process contact details for individuals at companies, organizations, authorities, suppliers, and partners to initiate, administer, and develop our relationships.

Manage purchases, donations, and other transactions
When you make a purchase, give a donation, or complete another transaction, we process the data needed to administer the payment, the transaction, and any accounting.

Send news and information
If you sign up for newsletters or other mailings, we use your contact details to send the information you have requested. You can unsubscribe at any time.

Measure and develop our website
We may use web statistics and analysis tools to understand how the website is used and to improve content, functionality, and user experience.

Communicate and market Solvatten’s activities
We may use digital advertising and communication services to reach people who may be interested in Solvatten, our projects, products, partnerships, or fundraising.

Fulfill legal obligations
Certain data needs to be processed for us to comply with, for example, accounting, tax, and other legal requirements.

4. What legal basis do we use?

Depending on the situation, we process personal data based on:

  • contract, when the processing is necessary to enter into or perform a contract

  • legal obligation, when we are required by law to process or store certain data

  • legitimate interest, for example, to manage and develop relationships with customers, donors, partners, and other professional contacts

  • consent, for example, when this is required for electronic marketing or the use of non-essential cookies.

When processing is based on consent, you can withdraw your consent at any time.

5. How long do we store the data?

We store personal data only as long as it is needed for the purpose for which it was collected or as long as we are required to store it by law.

This means, for example, that:

  • information about a contact or inquiry is stored as long as the contact is active and for a reasonable time thereafter

  • information linked to contracts and business relationships may be stored for the duration of the relationship and thereafter as long as necessary to handle any legal claims

  • information about purchases and donations is stored to the extent required for administration, accounting, and bookkeeping

  • information for newsletters is stored until you end your subscription or we stop using the data for this purpose.

We delete or anonymize data that is no longer needed.

6. Services and providers we use

To operate our website, communicate, analyze traffic, receive donations, and process payments, Solvatten uses various external services.

This may include, among others:

  • Oderland for web hosting and related web services

  • Google services, such as Google Ads and Google Search Console

  • social media and their advertising and analysis tools

  • Donorbox for donations and fundraising

  • Stripe for payment processing

  • Apple Pay when selected as a payment method

  • Repejo and other systems for, for example, forms, communication, marketing, or relationship management

  • email, IT, and administrative services.

Our website is hosted by Oderland, which states that hosting data is stored in data centers in Sweden.

The services used may change over time.

Some providers process personal data on behalf of Solvatten, while others are independently responsible for their own processing in certain parts.

We do not sell personal data.

7. Transfer of personal data outside the EU/EEA

Solvatten’s primary web hosting takes place in Sweden. At the same time, we use digital services from international providers.

This means that personal data may in some cases be transferred to, stored in, or otherwise made accessible from countries outside the EU/EEA, including the USA.

This may occur, for example, when using services for analysis, advertising, payments, donations, social media, and other technical communication.

When personal data is transferred outside the EU/EEA, the transfer must take place based on a permitted mechanism under the General Data Protection Regulation, such as:

  • decisions by the EU Commission on an adequate level of protection

  • the EU–US Data Privacy Framework for US recipients covered by the framework

  • the EU Commission’s standard contractual clauses

  • other permitted safeguards under the GDPR.

The mechanism used depends on the provider and the specific processing activity.

8. Cookies and web statistics

Our website uses cookies and similar technology.

Necessary cookies may be used for the website to function. For cookies used for, for example, statistics, analysis, advertising, or marketing, we obtain consent when required.

You can change or withdraw your choices at any time via the website’s cookie settings.

More information about which cookies and services are used, their purpose, and storage time can be found in the website’s cookie policy and cookie settings.

9. Your rights

Under the General Data Protection Regulation (GDPR), you have the right, under certain conditions, to:

  • receive information about how we process your personal data

  • access the personal data we have about you

  • request correction of incorrect or incomplete data

  • request that your data be deleted

  • request that processing be restricted

  • object to certain processing

  • withdraw consent

  • in certain cases, receive your data in a structured and machine-readable format.

If you wish to exercise any of these rights, you are welcome to contact us at info@solvatten.org.

If you believe that we are processing your personal data incorrectly, you also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

10. Security

We take appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or dissemination.

Access to personal data is restricted to individuals and providers who need the data to perform their tasks.

11. Other websites and services

Our website may contain links to other websites, social media, and external services.

When you leave Solvatten’s website, other parties’ own privacy terms may apply. We recommend that you read their information on personal data processing.

12. Changes to this policy

We may update this privacy policy when our operations, our digital services, or applicable regulations change.

The latest version is always published on our website.

13. Contact

Do you have questions about how we handle personal data?

Solvatten
Email: info@solvatten.org
Website: www.solvatten.org